All cases
02 / 09Services · Marketplace · CRMProduction system

From service discovery to the team’s booking calendar

The storefront goes beyond a booking button: reservations connect to schedules, staff and the business workspace. Customers and teams share one workflow.

Booking → operations
  1. 01Catalogue
  2. 02Booking
  3. 03Business workspace
  4. 04CRM
System workflow

Who it is for

Service businesses, multi-location operators and marketplace teams.

What it enables

Businesses manage available time and staff workload where bookings arrive. The platform separates company data and user permissions. The architecture connects customer acquisition with service delivery instead of leaving them in disconnected tools.

Connect customer discovery with real business operations while keeping roles and tenant data strictly separated.

  • Multiple surfaces: public web, Mini App, CRM and platform administration.
  • Bookings must respect opening rules, staff shifts and blocked time.
  • Authentication and tenant isolation must be enforced server-side.
  • SSR catalogue, search, map, service pages and an end-to-end booking flow.
  • CRM for calendar, team, schedules, services, clients and analytics.
  • Role-based platform administration and critical-operation audit trails.

04 System scope

What was designed and built

01

Public marketplace

02

Operational CRM

03

Mini App and Telegram authentication

05 Verified scale

Calendar, shifts, exceptions and external bookings in one domain

Server-side roles, sessions and tenant filters

Controlled migrations and a production deployment path

Studio contribution

Product architecture, booking engine, public experience, CRM, access model, release workflow and operational validation.

Next caseCar hire: from selection to handover and return

A similar challenge in your business?

View the brief